Legal information

Privacy Policy

Last updated: May 2026

This is a courtesy translation, provided for information only. Only the French version has contractual force and prevails in the event of any discrepancy or dispute. Read the French version.

L'Écrin Traiteur takes the protection of your personal data seriously. This policy sets out what data we collect, why and how we use it, in accordance with the General Data Protection Regulation (GDPR).

Data controller

The controller of your personal data is:
L'Écrin Traiteur, L'Écrin des Terroirs SASU
SIRET 100 102 672 00019
2, Allée des Bergeronnettes, 92150 Suresnes, France
commercial@lecrin-traiteur.fr, +33 1 74 54 23 10

Data collected and purposes

We collect only the data needed to manage your relationship with L'Écrin Traiteur. The data collected and the purposes are as follows:

Contact form: surname, first name, email, telephone, company, message. Purpose: answering your request.

Quote form: surname, first name, email, telephone, company, headcount, date, type of service, budget. Purpose: preparing a tailored quote.

Browsing data: IP address, pages visited, time spent. Purpose: audience measurement and improvement of the site (see our cookie policy).

Legal basis for processing

The processing of your personal data rests on the following legal bases:

Performance of a contract or of pre-contractual steps (handling quotes and orders).
Legitimate interest of the company (improving services, commercial relationship).
Consent for marketing communications, which you may withdraw at any time.

Retention periods

Your data is kept for the following periods:

Client and order data: 10 years from the end of the commercial relationship (statutory accounting obligation).
Contact requests with no follow-up: 3 years from the last contact.
Browsing data: 13 months maximum.

Who receives the data

Your personal data is intended solely for the teams of L'Écrin Traiteur, in order to handle your request. It is never sold or passed to third parties for commercial purposes. It may be shared with technical providers (hosting provider, emailing tool) strictly to carry out their work, under a processing agreement compliant with the GDPR.

Your rights

Under the GDPR, you have the following rights over your personal data:

Right of access: obtain a copy of your data.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: ask for your data to be deleted.
Right to portability: receive your data in a structured format.
Right to object: object to certain processing.

To exercise these rights, contact us at commercial@lecrin-traiteur.fr, or by post: L'Écrin Traiteur, 2, Allée des Bergeronnettes, 92150 Suresnes, France. We undertake to reply within one month. If our answer does not satisfy you, you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Changes to this policy

L'Écrin Traiteur reserves the right to amend this privacy policy at any time. The date it was last updated is shown at the top of this page. We encourage you to consult it regularly.